How to define and communicate your brand’s purpose for multiple channels

In this day and age, the fast-evolving digital landscape is making it even more tough for brands to stand out. People absorb content at a much faster rate and are continuously hit with ads from every direction, making trust hard to earn and even harder to keep.

That’s why building a strong brand identity is more important than ever. It’s your superpower – the key to standing out, creating emotional connections, and fostering brand loyalty. 

This blog will explore how to overcome the challenge of communicating your brand’s purpose across the ever-changing, often chaotic digital world. 

Start with your ‘Why’ 

A brand’s purpose goes far beyond the end product you sell. It’s about getting to the heart of why you do what you do. That means asking yourself the hard questions: 

  • Why do we exist? 
  • What are our values? 
  • What change are we bringing to the world? 
  • What’s exciting about what we do? 

Once you’ve uncovered your ‘why’, you can start building a framework that surrounds your business – one that influences everything from marketing to product development. A framework made up of a vision that drives you and a purpose that guides you. 

Identify your target audience (and then where they are) 

Different platforms attract different types of people. Each communication channel has its own unique features, formats, and user behaviours. That’s why it’s vital to choose platforms that align with your audience’s preferences if you want to reach them effectively.  

Ask yourself:  

  • Who are we speaking to?  
  • Where do they spend their time online?  
  • How do they like to engage with content?  

Craft a compelling story 

Once you’ve defined your purpose and identified your audience, it’s time to shape the message. This is where branding and storytelling come together. 

Done right – this creates a springboard for growth. Aligning stakeholders with a shared vision of your company (including your customers!) 

This is where the art of storytelling really matters. Allowing you to emotionally connect with your audience and leave a lasting impression.  

Adapt your messaging 

Once you have your story, you need people to hear it – but how you tell it should vary depending on the platform. 

To truly reach your intended audience, your tone, style, and format need to be tailored. For example, the way you communicate on LinkedIn should differ from how you do on Instagram. 

Maybe your audience lives on TikTok – in that case, short-form video and compelling visuals might be the most effective way to bring your brand purpose to life. The core message stays the same, but the delivery should alter to fit the format and user behaviour of each platform. 

Empower your team. 

For most people, motivation to do great work goes far beyond the monthly pay cheque. Those who are consistently energised and passionate about what they do often feel deeply connected to the brands ‘why’. 

When your brand’s purpose is well-defined and clearly communicated, it becomes a powerful internal force. It keeps values aligned, gives meaning to everyday tasks, and creates a culture where hard work and passion thrive. 

Making your brand purpose something your team can get behind and not just a phrase in the brand guidelines, really is the key. 


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